The fuel that feeds your company’s “engine” is Customer Insight. The more we understand our customers, […]
An engine is not the only useful metaphor for thinking about how to upgrade your company. […]
An engine is not the only useful metaphor for thinking about how to upgrade your company. […]
Chick-fil-a employees meeting someone at their car with an umbrella. Southwest Airlines leadership personally cleaning planes […]
Competition is unavoidable in business, regardless of industry or scale. Whether you’re a big corporation, a […]
The two core skills of leadership are spreadsheets and storytelling. Know your numbers and craft a […]