More Than a Great Hour on Stage

A great keynote should do more than entertain the room. It should change the conversation after everyone leaves.

Scott Wozniak and the Swoz team combine stories from world-class organizations, practical business frameworks, humor, research, and decades of real-world leadership experience to help audiences see their organizations differently – and know what to do next.

Popular Speaking Topics

The Customer Experience Engine

How legendary brands systematically create raving fans.

The Employee Experience Engine

How to build an organization where great people want to join, stay, and give their best.

Make Your Brand Legendary

Lessons from some of the world's most-loved brands and how leaders can apply them.

Leadership & Healthy Teams

Practical frameworks for trust, alignment, accountability, and high performance.

AI + Customer Experience

How leaders can use emerging technology without losing the human experience that creates loyalty.

Teach First. Pitch Never.

Our goal is to give your audience the real framework, not tease them with half the answer. The presentation should stand on its own and give people ideas they can use whether they ever work with Swoz or not.

Client Story

Scott had the room laughing, thinking, and taking notes. More importantly, our leaders were still referencing the framework weeks later. It wasn't just a keynote - it gave us language we could use back at work.

Bring Swoz to Your Next Event

Tell us about your audience, your event, and what you want people to walk away thinking or doing differently.