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Are Your Customers Raving Fans?
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Home
About Swoz & Our Mission
Meet the Team
Core Values
Testimonials
The Newsletter
Read the Book
The Podcast
Our Expertise
Workshops
Keynotes and Speaking Engagements
Customer Experience Upgrades
Transformation Programs
Executive Coaching
Online Learning Academy: Legendary Brands Academy (LBA)
Our Perspective
Are Your Customers Raving Fans?
Are Your Employees Highly Engaged?
Transformation Programs
by
Scott Wozniak
December 19, 2023
The Opposite of an Ivory Tower Theory
My first exposure to the idea of designing the customer experience was in 2003 when I […]
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